A good place to find an answer.

Allieta is an AI customer experience platform for small and growing teams. Its flagship product, Chat, combines answers from your business content, live chat, human handoff, lead management, and conversation analytics.

Allieta is for businesses that handle repeat customer questions and enquiries: online shops, SaaS teams, agencies, and service businesses. Start with your real questions to evaluate how it fits your workflow.

Your team stays involved. Allieta handles questions using the content you provide, while teammates can take over conversations that need judgment or personal attention. Test answers before launch and keep the knowledge base current.

Chat retrieves relevant information from the documents and website sources you connect to answer customer questions. You can inspect retrieved passages in the playground. This is conversational search within Chat, not open-web or enterprise-wide search.

Yes. Allieta has a Free plan with a limited monthly usage allowance. Paid plans add higher limits and more capabilities. Enterprise requirements are discussed with our team.

Plans include a monthly credit allowance. Different operations can use different amounts of credits, so credits are not the same as conversations. Your dashboard shows your usage and applicable rates.

Yes, with the relevant account or bot setup and an eligible Allieta plan. Channel providers may have their own requirements and charges. Website chat is available on the Free plan.