Allieta is an AI customer experience platform for small and growing teams. Chat connects your knowledge base, AI answers, live support, leads, and conversation insights.
Give Allieta your website content and documents. Let customers ask in their own words, with your team ready for the questions that need a person.
Bring your website content and documents into Allieta Chat. Keep policies, product details, and support answers ready for customer questions.
Allieta Chat searches your connected business content to answer customer questions in conversation. Test the result, improve the source, and keep a human route open.
Let AI handle familiar questions. Give your team the conversation when a customer needs more attention.
Keep customer enquiries connected to the people, details, and follow-up they need.
Understand your support workload, spot recurring questions, and find the gaps in your customer information.
Guide customers through signups, qualification, surveys, and booking requests, right in the conversation.
Give everyone a place in the support workflow, with departments, roles, and clear conversation ownership.
Support customers on your website, WhatsApp, and Telegram. Keep your team informed with Slack notifications.
Connect your WhatsApp Business account to Allieta and bring those customer conversations into your support workflow.
Bring your knowledge. Add your people. Open the conversation.