Use your own embed code.
Configure the widget, then copy the installation code from Widget & Embed in your dashboard. Your account’s snippet contains the settings needed for your website.
Bring Allieta into your workflow.
Start with a website embed. Connect more of your workflow using the integration tools available in your account.
Keep your credentials private.
Find API access and integration documentation in the dashboard on eligible plans. Keep private API keys in your server environment; use only the intended public embed code on your website.
Connect the next action.
Custom flows can send configured webhook events to your existing systems. Use the event configuration and documentation provided in your workspace.
Test the whole journey.
Check answers, handoff, lead capture, and connected channels with representative requests before inviting customers to use them.
Need help with a specific integration? Tell us what you’re connecting →
Before your first customer conversation.
A short, deliberate check is more useful than rushing to install. You can refine your setup as you learn.
Prepare your knowledge base- Add current information customers can rely on.
- Test common questions and questions your content cannot answer.
- Invite a teammate and check the human handoff path.
- Review your widget on a phone and confirm your plan allowances.