Start with your real workload.
Try a representative set of customer questions and review the usage in your dashboard. The number of messages and the actions used both matter.
Know what goes into every conversation.
Your plan includes a credit allowance. Credits measure the work Allieta performs, so a conversation with several replies is not the same as one credit.
Current usage rates
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Keep an eye on your balance.
Billing & Credits shows your balance and usage history. Review the purchase options and applicable terms inside your account before adding credits.
Plan limits still apply alongside credits. A credit balance does not unlock a channel or feature outside your plan. Compare plan allowances →
Estimate from a real conversation, not a guess.
A short policy question and a longer qualification flow can use different amounts. Use the dashboard to understand your own pattern.
Review plan allowances- Record your balance before a representative test.
- Try the replies and features you expect customers to use.
- Review the recorded usage and applicable action rates.
- Compare that pattern with your expected workload and plan limits.